I use as a supporter like the tools that I is a manufacturer.
To save screen-outs as a snapshot, I use Windows 7 like the Snipping Tool.

In the initial phase, however, I had the "Record" from the context menu more often the problem is that these to me when I click on the button "New" went. This however can be avoided by a combination of keys:

CTRL + PRINT

Accordingly, directly from the open tool that I have stored in the startup, offered directly Ausschneide the screen and the menu is unfolded in this state.

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